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Our Managed IT Technology Care Plans give your business access to our experienced and knowledgeable IT staff who are ready to implement, automate, and maintain your technology systems. We value your time so we offer easy to understand flat rate plans. We will find the right plan for your company’s needs so that you don’t waste money on unneeded services. With Accent Consulting you will have a trusted IT partner based out of Lafayette and Fort Wayne Indiana, that can help you plan ahead, increase productivity, and save money!
6 Segments of Managed IT
Strategy
We provide detailed analytics around backups, technology performance, internet connectivity, and labor. Quarterly two hour meetings will be conducted to plan your budget, infrastructure, technology, and network.
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Cloud Services
We cover your cloud backups, network protection, and mail protection. Keeping you informed and current on your storage, antivirus management, and email security.
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Monitoring
We proactively monitor your external and internal networks, active directory, and remote file sync 24/7 365 days per year. We will reactively notify ISP of outages as well as be the point of contact for any notifications or automated resolution processes.
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Administration
We provide user administration, product administration, and 3rd party administration. Our technicians will keep your user information, licenses, and vendor registrations accurate and up to date.
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Maintenance
We manage your system optimization, security, functionality, service packs, and compatibility maintenance. On premise server backup management will be maintained and we perform an annual backup audit.
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Support
We provide unmatched support including; Live Help Desk Support, Software Support, Operating System Support, Hardware Support, 3rd Party Support, User Support, On site Support, and Device Support. Our technicians will keep your business knowledgeable and performing at peak efficiencies.
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Technology Care Plans
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Basic Care Plan:
Our Basic Care Plan covers the high level needs of your business. The core functions of your technology will be managed through the key features of our 6 segments of service.
Contact us today to see how we can take the uncertainty and frustration out of IT.
Pro Care Plan:
Our Pro Care Plan offers the majority of our services and will cover the greater part of your business technology needs. You will have all the advantages of the Basic Care plan with the addition of Software Support, OS Support, Hardware Support, and On site Support.
Contact us today to see how we can take the uncertainty and frustration out of IT.
Total Care Plan:
Our Total Care Plan gives you the reassurance of knowing that we are handling all of your IT needs. With this plan you gain access to our expert technical team, 24/7 Emergency Support, Help desk Support, Incident Resolution, and industry leading certifications and knowledge.
Contact us today to see how we can take the uncertainty and frustration out of IT.
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Comparison Chart
| Technology Plans to Meet Your Needs |
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Basic Care |
Pro Care |
Total Care |
| Strategy |
| Analytics |
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| Planning |
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| Cloud Services |
| Cloud Backup |
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| Mail Protection |
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| Network Protection |
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| Monitoring |
| Proactive Monitoring |
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| Reactive Response |
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| Administration |
| User Administration |
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| Product Management |
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| Third Party Administration |
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| Maintenance |
| Proactive Maintenance |
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| On site Backup |
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| Support |
| Device Support (MARC) |
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| Software Support |
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| OS Support |
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| Hardware Support |
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| On site Support |
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| Third Party Support |
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| User Support |
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Areas Covered
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We provide Managed IT Services, Technology Consulting, and a wide range of computer and network support services to Lafayette, West Lafayette, Battle Ground, Brookston, Remington, Monon, Rensselaer, Moroco, Brook, Kentland, Earl Park, Fowler, Oxford, Shandeland, Williamsport, Attica, State Line City, New Richmond, Covington, Hillsboro, Kingman, Crawfordsville, Lebanon, Thorntown, Colfax, Sheridan, Kirklin, Frankfort, Mulberry, Tipton, Sharpsville, Greentown, Kokomo, Russiaville, Flora, Delphi, Galveston, Walton, Monticello, Logansport, Royal Center, Peru, Macy, Roann, North Manchester, Akron, Mentone, South Whitley, Winona Lake, Argos, Warsaw, Claypool, Huntington, Wabash, Markle, Warren, Bluffton, Poneto, Berne, Monroe, Decatur, Ossian, Monroeville, New Haven, Columbia City, Huntertown, Grabill, Churubusco, Garrett, Auburn, North Webster, Albion, Syracuse, Kendalville, Waterloo, Nappanee, Topeka, Hudson, Angola, Lagrange, Goshen, Indiana. Bryan, Defiance, Paulding, Van Wert, Celina, Lima, Ottawa, Napoleon, Wauseon, Wapakeoneta, Ohio
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Local experts who will visit on-site:
Lafayette Total Care Service,
Fort Wayne Wireless Services,
Kokomo Enterprise Resource Planning,
Auburn Data Security,
West Lafayette Managed IT,
Indiana Unified Communications,
Crawfordsville Microsoft Services,
Columbia City Software Development,
Delphi Cloud Apps,
Warsaw Virtualization,
Frankfort Technology Consulting.
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Client Review
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